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28 May 2020, 10:45 am
TrueAccord Corp., the court agreed with the debt collector that although the FDCPA requires the validation notice to be provided in writing when it is sent after the initial communication, the FDCPA does not prescribe how a validation notice can be provided when it is part of the initial communication. [read post]
9 Nov 2020, 11:20 am
TrueAccord Corp., a 2020 decision that held the use of email to send the initial communication containing the validation notice without first obtaining the consumer’s E-SIGN consent to receive the notice electronically did not violate the FDCPA. [read post]
